Shipping

No. At this stage only shipping products within Australia.

Most of the items will be sent out in the next business day after we have confirmed your payment.You will be notified via an email with a unique tracking number and delivery details.

Please contact us with your order number. We will resolve this mistake as soon as possible.

Please contact us with your order number. We will resolve this mistake as soon as possible.

Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Other

You can contact us through our contact page! We will be happy to assist you.

Payment

We accept bank cards (credit or debit cards), PayPal (Visa cards, Mastercards and bank accounts), Afterpay and ZipPAY. All these payment methods are user-friendly, secure and efficient.

Yes, you can pay by your bank card or credit card via Paypal, or you can pay by your credit or debit card directly.

We do not accept money order or cheque, as these payment methods will slow down our dispatch time and ultimately, the time to deliver your item will be prolonged.

We accept direct deposit, but this may delay or prolong delivery times.

You will need to make payment for your order in 2 days.

Yes, all our prices are GST included.

Direct deposit if an available option but order will not be sent until funds have cleared.

AFLMall.com.au uses advanced encryption and state-of-the-art SSL (Secure Sockets Layer) so you can be assured that your information will be protected from any unauthorised usage. You can also be assured that your confidential information will remain confidential.

From time to time we will run certain promotions where we will send coupon code to our members. These are usually a certain dollar value, a percentage off the order or free shipping. Would you like to receive a coupon code? Please subscribe to our newsletter now!

Sorry, we do not provide Lay-by service.

If you pay by Paypal immediate payment (credit card option), we will be able to confirm your payment immediately and we will dispatch your order within 1 business day. If you pay by direct deposit or BPAY before 6:00pm, we will be able to confirm your payment on the next business day.

The Card Security Code (CSC), sometimes called Card Verification Value or Code (CVV or CVC), is a security feature for credit or debit card transactions, giving increased protection against credit card fraud.

There are actually two security codes:
1.The first code, called CVC1 or CVV1,is encoded on the magnetic strip of the card and used for transactions in person.

2.The second code, and the most cited, is CVV2 or CVC2. This CSC (also known as a CCID or Credit Card ID) is often asked for by merchants for them to secure "card not present" transactions occurring over the Internet, by mail, fax or over the phone. In many countries in Western Europe, due to increased attempts at card fraud, it is now mandatory to provide this code when the cardholder is not present in person.

This latter CSC should not be confused with the standard card account number appearing in embossed or printed digits. (The standard card number undergoes a separate validation algorithm called the Luhn algorithm which serves to determine whether a given card's number is appropriate.)

Newsletter

Yes, please input your email address in the Subscribe Form on our "Subscribe Newsletters" page. We will send you our latest newsletters on a tri-weekly or daily basis depending on which newsletter you choose to subscribe to.

You can simply change your login email address in "My Account", we will update your new login email address as your newsletter email address.

Click hereto Unsubscribe

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